Contact dvla vehicle registration who also handle vehicle v5c log book. If you are having trouble obtaining your gateway id, you can call the dvla on 08444530118, as you will need this when filling out your change of address form. Calling during the processing period will not reduce the processing time. Hello, here another horror story about dvla, we moved house and changed car, sent all the papers, setup direct debit account, it all worked for 11 months, after which nothing went through, no communications from dvla, and we received a fine from them cos we did not pay one missing month august 2. A dvla change of address, including how to change address on your driving licence, is simple and well show you how.
The dvla advises that the standard log book arrival time can be up to six weeks from your request however, if. Dvla contact number for customer services 0300 790 6801. This is something which can easily be forgotten in the heat of updating your driving licence, but needs to be done. If your logbook has not arrived back from the dvla, you can phone the dvla or go online to the dvla website and ask for an update, without knowing who you are and more importantly being able to prove who you are over the phone, the dvla will at. The dvla has emphasised that it is important not to buy a used vehicle that is missing its logbook as it might be stolen or hard to tax. Unfortunately, some sellers go to the trouble of forging or altering log books. Youll be told the address to use when you finish the application. Use dvla contact number 0844 448 5990 to call customer service agents of dvla and talk to the team for any issues related to your driving licence, vehicle registration or any general queries relating to the dvla. Now that has expanded rapidly, the dvla has the huge job of making sure every single vehicle owner is licensed. Please find the most appropriate phone number for your needs below.
If you do buy a car without being given the v5c2, you can apply for a new logbook, but the dvla and other organisations tend not to recommend this as it suggests the car you have bought was not from the official owner. If your logbook has not arrived back from the dvla, you can phone the dvla or. Obtaining a v5c in my name car registration digital spy. If you applied for vehicle registration at a post office or by postal methods. Get a replacement log book v5c if the original has been lost, stolen, damaged or destroyed, or you have not received one for your new vehicle. The contact number for dvla is available directly from their website at no or lower cost 0844 381 0906 call connection, calls cost 7p per minute plus your standard network charge. Jan, 2017 dvla phone number you can phone the dvla on 0871 976 3359 for all general queries, alternatively you can contact dvla using the phone numbers displayed below for the correct department. On the phone to the dvla again and explained, took some slight convincing but well update that and send you a new one out. At the time, the number of cars on the road was less than 10 million cars on the road.
Call dvla if the new log book has not arrived after. You should phone the dvla if the new log book does not arrive. Dvla v5c logbook enquiries 0843 903 3770 uk contact number. I just spent 2 days trying to contact them by phone and all you get is an electronic switchboard asking you questions. If your logbook has not arrived back from the dvla, you can phone the dvla or go online to the dvla website and ask for an update, without knowing who you are and more importantly being able to prove who you are over the phone, the dvla will at least be able to. The ultimate guide to your v5 log book 2020 update. Freephone numbers the dvla does not have a freephone 0800 or 0808 contact number, however there are mobilefriendly localrate 03 numbers you can call to contact the dvla these numbers are eligible for use under free inclusive minutes allowances. If your vehicle is a new heavy goods vehicle hgv, you also need to record the details of your hgv with the driver and vehicle standards agency dvsa. You can change your driving licence online by following this link on the dvla website. Use form v62 to apply for a vehicle registration certificate v5c. Dvla lost my v5 logbook, now want to charge me for new.
Apply by phone if youre the registered keeper on the log book thats gone. We offer a call connection service, which means you are dialling one of our 09 phone numbers that will appear on your bill, and not the number of the government organisation. It can take up to 5 days to get a replacement if you apply by phone, and up to. See the dvla s contact page for details of business during public holidays. This website provides hard to find phone numbers as a call connection service, and is not associated with the company. You must send your old photocard licence to dvla when you get your new licence. Once you have filed for a statutory off road notification sorn your vehicle tax will automatically be refunded via a postal cheque.
How to get a replacement vehicle log book using form v62. Dvla contact number for customer service in cheshire west and chester. Dvla make it clear that customers should consult their online guides to services before contacting them directly with questions. When youre registering a vehicle for use in the uk, there are a few things that you need to get checked first. Replacing a lost, stolen, damaged or destroyed v5c will set you back. I cannot email the dvla because they refuse to give out email addresses. If you do find yourself needing a replacement if your original v5c has been lost, stolen, damaged, destroyed or you havent yet receive the certificate for your new vehicle then you can apply for a replacement v5c log book by phoning the dvla on 0844 453 0118 or by post using the v62 form. Changed address and lost logbook, is it still possible to tax. If you need to make a complaint about an employee at the dvla you can report your complaint on 0844 453 0118. Dvla no longer require you to post the v5c logbook. Anyways, ill speak to them tuseday morning, with luck and a bit of plaintive charm they may accept a faxed copy of my engine receipt, meanwhile were going to go off camping for a week to try the rangie out glad i bought that electric.
If you need to post your logbook v5 vehicle registration document to the dvla then their address is dvla, swansea, sa99 1dd, if you have an enquiry about vehicle registration you can phone the dvla on 0300 790 6802, you might get moved around to a different department once the operator understands your query, the dvla number is a local call. Dvla driver check service 09061 393 837 if you need to check an employees driving licence information, the contact phone number for dvla is 09061 393 837. You should phone this number to confirm that an applicant has a full driving licence appropriate for the vehicle which they will be driving, for example they will need a full hgv registration to haul goods using a lorry. As for relicensing your car, i think youve screwed the pooch by waiting so long for the v5c to arrive. Apr 02, 20 whats the number to contact dvla to see if they have received my log book.
See the dvlas contact page for details of business during public holidays. Since then, all v5 documents are red, due to the theft of a number of blank. V5c2 new keepers details slip which has a 12 digit reference number. A 7 for a 2, quite possible i thought but although my handwriting may be complete spider writing it definitely said 28. How to contact the dvla and get a new log book logbook loan. When it hadnt arrived after a couple of months, you shouldve contracted dvla, and reported it. The driver and vehicle licensing agency dvla is an executive arm of the department for transport charged with the management of motor vehicles databases for the country as well as their licensing, taxation and registrations. You can also get these forms at your local post office. You can change your dvla address online and in the post. Just sold my motorcycle recently, and it seems you can now specify the new owner online between the hours of 8am6pm. The dvla v5c car registration log book explained the v5c is a paper document that shows who the registered keeper of a vehicle is and can be used to inform the dvla of a change of ownership, update your name and address or tell them a.
The society of motor manufacturers and traders recently revealed that approximately 70,000 were taken without consent in 2014. To navigate to important dvla content please visit our main areas of dvla information, dvla registrations, drivers, and vehicles. Find the right phone number, email or postal address to contact dvla about driving licences, vehicle tax, medical enquiries and vehicle registration. This number should be used to contact dvla to get your vehicle tax, to check the. Dvla no longer require you to post the v5c logbook when. It also asks you for the unique reference number thats the one lost in the post. You are eligible for a replacement if your original v5c certificate has been stolen, lost, damaged, destroyed or havent ever received the certificate for the new vehicle. It can take up to 6 weeks to get the replacement log book by post.
The logbook has very little info on it, not even weight. On this number, it will allow you to speak to a member of the customer service team and they will file your complaint. Change your address or name on your vehicle log book v5c. This number connects you through to the government department you wish to speak to. The dvla, however, have a few ways in which you can check you have the real deal right in front of you.
Theyve now accepted the engine is 2286cc rather than 9999cc without argument not rocket science since its clearly written on the microfilm scan of the old paper ve60 logbook they hold along with the engine number which is not known on my v5c but claim they dont have any figures for the weight, so have assigned 3,499kg default. Dvla contact number cheshire west and chester ch34 0844 448. If the dealer will not do it, you can register the vehicle yourself. Please ensure you have the bill payers permission before calling. As far as im aware, only dvla at swansea issue v5cs, so you will need to apply to them. Apply for a vehicle registration certificate form v62. The registered keeper of a vehicle can apply by telephone if the v5c is missing, damaged, or destroyed. Once called the driving and vehicle licensing centre, believe it or not, the dvla was created less than 50 years ago, in 1965. Send it to dvla with the green new keeper slip you were given when you bought the vehicle. Cancel vehicle tax and take your vehicle off the road. Had same call to dvla for one of the cars id bought but not recieved a v5. When i ask them on the phone if they can confirm if they have received my old license back, they state that they do not keep a record of old returned licenses.
Change address on driving licence dvla within 5 minutes. Dvla warns drivers not to buy vehicle without logbook regit. The v5c is a paper document issued by the dvla to the registered keeper of a vehicle and is used to confirm proof of ownership and the. Changed address and lost logbook, is it still possible to. This seems to have been kept fairly quiet as even the welsh call centre lady had not heard about it, but confirmed i was now listed as the previous keeper. The contact number provided will connect you to the dvla. For various reasons, you may not be in possession of a v11 reminder. Once you have updated update your driving licence, youll need to change address on your logbook v5c. To cancel your vehicle tax call 0300 790 6802 number menu.
Mar 29, 2010 dvla only advertise one phone number to a centralised switchboard now, so i cant call my local office, and for the last few days they have simply put a message on saying they are too busy to take any calls, look on the internet. If your logbook has not arrived back from the dvla, you can phone the dvla or go online to the dvla website and ask for an update. If you want to apply by post youll need to fill in a v62 form. Dvla no longer require you to post the v5c logbook when selling a vehicle. Drivers can cancel their car tax by calling the dvla on their vehicle registration phone number 0300 123 4321 to declare their car is no longer being driven on uk roads. If your logbook has not arrived back from the dvla, you can phone the dvla or go online to the dvla website and ask for an update, without knowing who you are and more importantly being able to prove who you are over the phone, the dvla will at least be able to tell, you how much longer you most wait, but if after 1 month a new logbook has not arrived after sending in the v5c2 slip then you will have to complete a v62 request for a new vehicle registration form and pay the dvla the. After that, its important to do as you can actually be fined up to. A call to the dvla confirms my logbook is still in my old address. You can apply by post by filling in a v62 form, or over the phone if none of your details have changed. Issued by the dvla, your v5c registration certificate or logbook is the most. Dvla contact number new buildings bt47 0844 448 5990. You may apply over the phone by dialing 0844 448 5990 dvla number or send form v62 in order to get a valid replacement v5c vehicle registration certificate log book. V5c registration certificate aka log book which has an 11 digit reference number.
Contact dvla if the new log book has not arrived after 6 weeks. Contact the dvla to cancel your vehicle tax by calling their national telephone number 0300 790 6802 which you can use to claim a refund on your direct debit payments dvla car tax cancellations 0300 790 6802 you can cancel your car tax by contacting the dvla on their vehicle services phone number 0300 790 6802 which is useful if you are selling your. By visiting the dvla website you can start the straightforward process of changing your address. Dvla contact number cheshire west and chester ch34 0844. Hello, here another horror story about dvla, we moved house and changed car, sent all the papers, setup direct debit account, it all worked for 11 months, after which nothing went through, no communications from dvla, and we received a fine from them cos we did not pay one missing month august 2017, no explanations, no warning why the debit stopped we never. How long it takes your driving licence should arrive within a week if you apply online.
Vehicle registration v5 0844 453 0118 dvla contact number. If youre the keeper of the vehicle, you can update your logbook with the dvla by. If they do, youll get a v5c registration certificate log book within 6 weeks. Dvla phone number you can phone the dvla on 0871 976 3359 for all general queries, alternatively you can contact dvla using the phone numbers displayed below for the correct department. When youre moving home or changing address there can be multiple things that you need to change address with the dvla.
The time to wait for a new v5c logbook varies on how you applied for it. The dvla urges drivers not to buy a vehicle unless it comes with a vehicle log book. Firstly, you will want to change address on your driving licence. Use this service to find the right phone number, email or postal address for dvla. Jun 29, 2015 the dvla has emphasised that it is important not to buy a used vehicle that is missing its logbook as it might be stolen or hard to tax. Online applications can take about a week and postal applications can take up to four weeks. So now, i have no logbook for my car, because the retards who work in the sorting room within the dvla have lost my v5. Clearly somebody, or something automated scanner had got my number wrong.
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